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Support

Often the the best way to solve a problem is to download the latest version of Macro Express. Click on Help and then About to find out what version of Macro Express you have. Then check the Download page or Revision History to see if a newer version is available.

Answers Online

Find answers to common questions in the Knowledge Base or search the entire web site.

Discussion Forum

Exchange information, ideas, and solutions in the user-to-user discussion forums.

Documentation

Macro Express Pro help online or in .pdf format.

Macro Express help online or in .pdf format.

Updates

Make sure you are running the latest version with the most current patches and fixes.

Contact Us

Request Support
Report a bug
Request a feature
Lost your license?
 

Tutorials

Watch Macro Express Pro videos or read the written tutorials.

Watch Macro Express videos or read the written tutorials.

Newsletter

Look for tips and examples in past issues of our email newsletter.

Sample Macros

Learn by example using sample macros written by other customers or by Insight Software Solutions.

Other Resources

A number of resources have been created by customers and fans such as macro libraries, the Macro Express Explained ebook, customer generated videos and products that use Macro Express.

Other Support Topics

System Requirements
Update Notices Receive notification by email of program updates.
Upgrading

End of Support

Support for a specific version of the program ends 2 years after an updated version is released.

Custom Macros

From time to time, we receive inquiries from individuals and companies who want to have custom macros created for them. While we do give general guidance and assistance where possible, we do not offer such a service in house. We do, however, provide a list of companies and individuals who are willing and able to develop custom macros. To receive a copy of the list or to have us add your name to the list as a developer, send a request to info@wintools.com.

Insight Software Solutions, Inc. provides this list as a service to our customers. We do not guarantee or warranty the work performed by third party developers. However, we will remove the name of a developer from the list if we receive complaints about their work.


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