Macro Express Support

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	WHAT THEY'RE SAYING: "I have used Macro Express and Shortkeys every day the last many years. I think it speeds up my work writing maybe 20% in efficency. Macro Express is great because it is a lot easier to make macros for MS Word in Macro Express than inside Word itself. I also save the macros outside Words templates, which sometimes disappear or otherwise get mixed up. Using Macro Express I have the macros available instantly and independantly of Office versions and installations. I also use Macro Express for my graphical work, since it enables me to have the same shortcuts for daily tasks like Close, Close All, Crop etc. in the different programs I use." Michael K., Denmark

Support

Often the the best way to solve a problem is to download the latest version of Macro Express. Click on Help and then About to find out what version of Macro Express you have. Then check the Download page or Revision History to see if a newer version is available.

Support Options

Help on the Web. Read the help file for Macro Express.
Knowledgebase. Search for answers to common issues.
Learn to create a macro using step by step instructions by viewing the Macro Express Tutorial.
Watch and learn how to create macros by watching the Video Tutorials for Macro Express.
Discussion Forum. Ask questions, share advice, tips and techniques with others. (hosted by Professional Grade Macros).
Macro Express News. Look for tips and examples in past issues of our email newsletter. Subscribe.
Learn by example. Look at the sample macros installed with the program and on our Shared Macros web page.
Search the entire Macro Express web site.
Questions? Email us at info@wintools.com.
Report a bug.
Request a feature.
Contact us. Before calling or sending us an email, please review our Helping Us Help You guidelines.

Other Support Issues

System Requirements.
Upgrade policy.
Upgrading from a previous version.
Lost your license?
Request replacement CD-ROM media.
Subscribe to Macro Express News email newsletter.

Custom Macros

From time to time, we get inquiries from individuals and companies who want to have custom macros created for them. While we do give general guidance and assistance where possible, we do not offer such a service in house. We do, however, provide a list of companies and individuals who are willing and able to develop custom macros. To receive a copy of the list or to have us add your name to the list as a developer, send a request to info@wintools.com.

Insight Software Solutions, Inc. provides this list as a service to our customers. We do not guarantee or warranty the work performed by third party developers. However, we will remove the name of a developer from the list if we receive complaints about their work.